Privacy Policy
Last Updated: May 12, 2026
This Privacy Policy describes how BENJAMINS COMPUTER REPAIR LLC (“we,” “us,” or
“our”) collects, uses, stores, shares, and protects personal information when you visit our official website, use our mobile
applications, software products, and related online services. We comply with applicable data protection laws and regulations
and are committed to protecting user privacy. By accessing our website, downloading and using our applications, registering
an account, or using our services, you agree to the terms of this policy.
Information We Collect
We collect only information necessary for the provision of services:
Account and Identity Information: Name, email address, phone number, account username, password,
and other information used for registration, login, and identity verification.
Device and Technical Information: Device model, manufacturer, operating system version, browser
type, IP address, unique device identifier, MAC address, app version, distribution
channel, session start/end time, language settings, time zone, network status, CPU and battery usage, timestamps, and
similar technical data.
Service Usage Information: Feature usage records, page access history, operation logs, session
duration, error reports, and service interaction data.
Payment-Related Information: Order details, transaction amount, billing information, etc. Sensitive
payment data is processed by authorized third-party providers; we do not store full payment card information.
Voluntarily Submitted Information: Content you provide through customer support, feedback forms, or
inquiries.
Use of Information
We use information only for lawful, legitimate, and necessary purposes:
To provide, operate, maintain, and improve our website, applications, and online services.
To complete account registration, identity verification, access control, and service authorization.
To process orders, payments, receipts, and after-sales support.
To send service notifications, system updates, security alerts, and important business communications.
To perform troubleshooting, data analysis, product iteration, and new feature development.
To prevent fraud, security risks, and illegal or unauthorized activities.
To comply with legal requirements and respond to judicial or regulatory requests.
We will not use your personal information for unsolicited marketing without your explicit consent.
Information Sharing and Disclosure
We do not sell, rent, or trade personal information. We may share information only in the following circumstances:
Authorized Partners: With cloud service providers, payment processors, messaging services, and
technical support vendors, limited to the minimum data necessary and subject to confidentiality obligations.
Legal Requirements: When required by law, subpoena, court order, administrative order, or
regulatory mandate.
Protection of Rights: To protect the safety, property, and legal rights of our company, users, and
the public.
Business Transfers: In connection with a merger, acquisition, or asset sale, personal information
may be transferred as part of the business assets.
With Your Consent: When you explicitly authorize us to share your information.
Data Security
We implement industry-standard technical and organizational security measures, including encrypted
transmission, access control, secure storage, audit logs, and vulnerability protection, to prevent unauthorized access, use,
alteration, disclosure, or destruction of personal information. No data transmission or electronic storage system is
completely secure. You are responsible for safeguarding your account credentials and device security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or
as required by applicable laws. Upon expiration of the retention period, information will be securely deleted or anonymized.
User Privacy Rights
You may exercise the following rights under applicable law:
To access and obtain a copy of your personal information.
To request correction of inaccurate or incomplete information.
To request deletion of personal information (where permitted by law).
To withdraw previously given consent.
To request restriction of or object to certain data processing activities.
To exercise these rights, contact us at: [email protected].
Cookies and Similar Technologies
Our website and applications may use cookies and log files to enhance user experience, analyze
usage trends, optimize services, and verify security. You may disable cookies through your browser or system settings,
though some features may not function properly.
Children’s Privacy
Our services are intended for use by adults. We do not knowingly collect information from children under the
age of 13 without parental consent. If we become aware of such data, we will delete it immediately.
Policy Updates
We may update this Privacy Policy periodically. Revised versions will be posted on our website or in our
applications with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy, please contact us at: Email: [email protected]